Refund Policy

The Rialto Theatre Foundation does not grant refunds or exchanges for any currently scheduled shows.

Rescheduled events –  Original tickets are still valid for the new date, or you may opt for 100% credit for eligible upcoming events.Redeemable 30 days from the announced reschedule. 

Cancelled events – Purchasers for events that have been cancelled can receive a full refund at point of purchase.

Credit received during the COVID-19 shutdown can be used on ticket purchases for upcoming eligible events taking place through 10/31/22. 

In lieu of credit, please consider donating the value of your tickets to the Rialto Theatre Foundation.  Your donation would help ensure that the Rialto Theatre can continue to bring the music you love to Tucson for years to come.  A letter of acknowledgement for your tax deductible donation will be remitted to you for your records.  To proceed with this option, please reach out to marketing@rialtotheatre.com.